Paying Off

We accept cash on delivery or credit cards MasterCard and Visa Card, and through the website The product is inspected before receipt and verified in terms of shape, specifications and size If there is any defect or violation, it will be returned without incurring any shipping costs If the customer wants to return the product because he changed his mind/doesn’t like the product/there is no technical reason, in this case, the customer will pay the fee to receive the returned product from him.

Returns policy

Secondly, how to return the product? A return request can be made through the following methods: Send a message to the web support center (chat), indicating the order number Call 01017159471

Return date?

Sleep Station guarantees its customers an exchange or return within 14 days from the date of purchase (terms and conditions apply). In order to provide a service that satisfies you, we accept complaints within 3 months from the date of receipt, if any defect appears in the product after using it.

What are the conditions for returning products?

The goods must be in their original condition and intact packaging. It must be used or washed completely. Verify that the product to be returned is free of the reason mentioned in your request. The value will not be refunded and the product will be returned to you.

Terms and reasons for returning products

• Not conforming to specifications
• Contrary to the picture
• It has manufacturing defects
• Incorrect size

How to send the product?

Sending a representative to receive the product within 3 working days from the date of receipt of the return request.

How long does a quality inspection take?

The product inspection process takes two working days from the time the product is received from the shipping company.

How will the invoice be refunded?

Via one of two methods: Make a deposit into the customer’s bank account within 2 business days of completing the product inspection. A purchase voucher worth 120% of the product value to be used for another purchase. (For example, if the product costs 100 EGP, the customer will be given a purchase voucher worth 120 EGP)

Will any value be deducted from the invoice value?

If there is no defect in the product, the shipping costs will be deducted from the invoice value.

Terms and Conditions

introduction

We welcome you to the website. These terms and conditions (“Terms and Conditions”) apply to the Sleep Station website and to all its sections and affiliated websites that refer to these terms and conditions by reference. When visiting the website, the customer acknowledges his acceptance of the current terms and conditions. If you do not agree to them, you should not use this site. The site administrators reserve the right to change, modify, add information to, or remove parts of the terms and conditions of use at any time. Changes will become effective when they are posted on the site without prior notice. Please review the Terms of Use and Conditions regularly for any updates. Your continued use of the site – after the posting of changes to these terms and conditions of use – constitutes your full acceptance of those changes.

Terms and conditions of use for using the website

To visit this Site, you must be at least 18 years of age or visiting under the supervision of a parent or legal guardian and we grant you a non-transferable, revocable license to use the Site under the specified terms and conditions. The purpose of this license is to purchase personal items sold on the site. Use for commercial purposes or use on behalf of any third party is prohibited, except as explicitly and transparently permitted by us in advance. Any breach of these terms and conditions will result in the immediate revocation of the license granted in this paragraph without any notice to you. The content appearing on this website is displayed for informational purposes only. The explanations regarding the products expressed on this site belong to the sellers themselves and we have nothing to do with them. Comments or opinions expressed on this site belong to the party that posted them and therefore do not reflect our opinions. Some services and related features that may be available on the site require registration or subscription. Should you choose to register or subscribe to any such services or related features, you agree to provide accurate and current information about yourself and to update it in a timely manner if there are any changes. Each user of the site is solely responsible for keeping passwords and other methods of identifying the user account in a proper manner. The account holder is entirely responsible for all activities that occur using his password or account. In addition, you must notify us of any unauthorized use of your password or account. In no event shall the Site be liable, directly or indirectly or in any way, for any loss or damage of any kind arising from or in connection with your failure to comply with this section. During the registration process, the Customer agrees to receive promotional emails from the Site. You may, at a later time, cancel this option and not receive any promotional emails by clicking on the link at the bottom of any promotional email. 

User posts

All of your contributions on the site and/or what you provide to us, including – but not limited to – questions, criticisms, comments, and suggestions (collectively, “contributions”) become our sole and exclusive property, and in no way belong to you. In addition to the rights that apply to any type of contribution, once you share your comments or criticism with us on the site, you also grant us the right to use the name that you display that is directly related to this criticism, comment, or any other content. You may not use a false e-mail address, pretend to be someone else, or otherwise attempt to mislead us or any third party regarding the authenticity or reliability of any Submission. We may delete or edit any posts, but we are not obligated to do so.

Approval of orders and pricing details

Please note that in some cases, an application may not be approved for a number of reasons. The site administrators reserve the right to refuse or cancel any order for any reason and at any time. Before we approve a request, we may ask you to provide additional information or other data to verify something, including, but not limited to, phone number and address. We are keen to provide the most accurate information regarding prices to all users who visit the site. However, errors may occur sometimes, such as cases where the price of the product is not specified correctly on the site. Therefore, we reserve the right to refuse or cancel any order. In the event that the price of a product is not stated correctly, we may, at our sole discretion, contact you for instructions or cancel your order and notify you of such cancellation. We have the right to refuse or cancel any orders whether or not they have been confirmed or charged to your credit card.

Trademarks and copyrights

All intellectual property rights, whether registered or unregistered, in the Site, and all content information and designs contained on the Site, are our property, including but not limited to text, graphics, software, photos, video, music and sound, and their selection and coordination, as well as All software compilations, source codes, and major programs. All contents of the site are also protected by copyright collectively as a single work in accordance with copyright laws in the Arab Republic of Egypt and international agreements. all rights are save

Arbitration

In the event of any disputes, disagreements or disputes arising from the interpretation and implementation of these Terms and Conditions, they shall be settled and finally decided through arbitration by a single arbitrator appointed in accordance with the rules of the Cairo Regional Center for International Commercial Arbitration. The arbitrator must be a legally trained person who has experience in the field of information technology and is independent of either party to the contract. The arbitration must take place in Cairo. The arbitrator’s decision will be final and binding and may be transferred to any court within the jurisdiction and applied in accordance with Arbitration Law No. 27 of 1994. Notwithstanding the above, those responsible for the site reserve the right to take the necessary measures to protect intellectual property rights and confidential information through judicial relief or precautionary orders. Issued by the competent courts. These terms and conditions shall be interpreted and applied in accordance with the laws in force in the Arab Republic of Egypt. Hereby, each party agrees to appear before judicial bodies in Egypt and to waive any objections related to venue.

Revoke consent

.In addition to any legal provisions or injunctive relief, we may, immediately and without notice to you, terminate these Terms and Conditions or cancel any or all of your rights granted under the Terms and Conditions. In the event of any termination of this contract, you must immediately stop visiting and using the Site, and in addition to any legal or equitable action, we may immediately revoke all passwords or other account identification granted to you, and refuse any visit to or use of this Site in its entirety or partially. Any invalidation of this Agreement will not affect all rights and obligations (including, but not limited to, payment obligations) of the parties issued before the date of termination of the contract. Therefore, you agree that the site administrators will not bear responsibility for you or any other individual as a result of the suspension or termination of the service. If you are dissatisfied with this site or with any of the terms, conditions, system, policies, guidelines, or practices in how the site is managed, the only and exclusive action you must take then is to stop using the site.

If the customer wants to return the product because he changed his mind/doesn’t like the product/there is no technical reason, in this case, the customer will pay the fee to receive the returned product from him.

Change prices

Prices are subject to change at any time. Prices may also vary due to advertising price, promotions or sales. Prices for items that are not in the market or that are available for pre-order are valid during the promotional period. The price of the items may change, which may disappear with the pre-order price. Customers will be informed and you will have the possibility to cancel the order. We reserve the right to update the prices displayed on the website from time to time, and after updating, they cannot claim against an order that has already been confirmed or delivered.

Shipping and returns

 1- Shipping is available within all of the Arab Republic of Egypt as follows:- Within Cairo, Greater Cairo takes from 48 hours to a maximum of 72 hours Shipping to Al-Wajh governorates takes a maximum of 3 to 4 days Upper Egypt governorates start from 4 to 5 days maximum

2- It is available to inspect the product before receiving it

3- You have the right to return or exchange within 14 days of receipt